Google's Incident Postmortem Template, Example, and Best Practices

This document provides an example of a postmortem report for an incident that occurred at Google that caused lost queries. It includes details such as incident summary, impact, root causes, timeline, lessons learned, action items, and supporting information.

Use the ready-to-use template as a framework to effectively document incident postmortum, understand the components crucial for analysis and improvement, and enhance incident response strategies within your organization. Use the postmortem writing best practices to guide you through the writing process.