Slack

Maximize efficiency in your Slack workspace with Pilot's integration, featuring the innovative 'Ask' functionality. Seamlessly search and share knowledge base content, and engage with the Pilot App to ask and receive answers directly in Slack.

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The Pilot App for Slack

Elevate your team's Slack experience with Pilot's dynamic app for Slack, featuring real-time knowledge base querying. This integration facilitates an active learning and sharing ecosystem in Slack, empowering your team with immediate access to the information they need for enhanced productivity and collaboration.

Find Search your Pilot knowledge base to find relevant documents and resources.
Share Share knowledge base answers with your team in conversations, channels, and messages.
Ask Use Pilot AI to ask questions of your knowledge base, directly in Slack.

How to get started

We also have the following resources available to help you make the most of our integration with Slack:

Using the Pilot App in Slack

Add the Pilot App to Slack Channels

Remove the Slack Integration from Pilot

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Need assistance with installing or using our Slack integration?

For personalized support and guidance, please reach out to our dedicated support team via the methods outlined in our Getting Support article. Whether you have questions, encounter issues, or simply want to optimize your Slack integration experience, we're ready to assist you every step of the way.

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Disclaimer: This app utilizes ChatGPT, a Large Language Model, to provide responses. While we strive for accuracy, please be aware that the information generated may occasionally be inaccurate or incomplete. We recommend verifying critical information independently.

FAQ’s about this Integration

Can anyone install the Pilot App for Slack?

Only admins can set up and manage your Pilot Slack integration.

What content does the Pilot App access to provide search results or answers?

The set of documents that Pilot can access on behalf of a user is exactly the same as the general search, filtered by user permissions. It will only answer and provide search results based on the docs a user has access to.

What if the answer cannot be found?

When the Pilot App lacks confidence in finding relevant information within your documents, it will transparently inform you that it cannot provide an answer, prioritizing accuracy over a subpar response.

How long does it take to index new content?

If you've recently added new content to your Pilot workspace, it takes about 10 minutes for that content to be indexed and made available for search queries and conversational AI responses.

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