Pilot vs. Zendesk:
Why Companies Choose Pilot
Knowledge bases have evolved. Zendesk hasn’t.
Within 2 ½ minutes, Pilot transforms your Google Drive into a powerful, AI-enabled help centre. No manual importing needed.
Instant knowledge base creation
Pilot revolutionizes knowledge base creation with its instant integration with Google Drive, transforming your private folders into a public knowledge base with the click of a button.
Intuitive for your team
Streamline team collaboration and optimize your learning content creation process.
Intuitive for customers
With a familiar interface, your customers can easily navigate and access the information they need.
Intuitive & powerful Pilot AI
Our AI assistant, powered by Chat-GPT, is more than just a search tool—it's a personalized guide designed to enhance the support experience for your customers.
Conversational & traditional search
Your customers can effortlessly search across your entire knowledge base using conversational or traditional queries.
Personalized results
Our search algorithm learns from each customer’s interactions to deliver more satisfying and efficient results over time.
